You should reset the password and remove others from your account.
If you have shared your Netflix account details with your friends and family, others might be watching content from your Netflix account and taking up all screens. The Premium plan doubles the screen count at four. With the Netflix Standard plan, you can watch Netflix on two different devices simultaneously. Step 4: Edit the payment method and complete the Step 2: Click on the profile icon at the top and select Account.
You need to update payment details for your Netflix account from its official site If Netflix can’t authenticate successful payment on your credit or debit card, the service will stop working for you.
Wait for Netflix to fix issues on their end and try using the service on Android TV again. If you notice high outage graphs, the company is facing issues from its end. You can visit Downdetector and search for Netflix. When Netflix servers have a rough day, you will notice a ‘pardon the interruption’ message on the home screen. Step 1: Open the Netflix app info menu (check the solution 4 above for detailed instructions). Corrupt or old cache can lead to Netflix not working on Android TV. Netflix collects cache in the background to remember your search history and other data to speed up your app experience. Launch Netflix on your TV and start streaming your favorite shows and movies. Step 3: Select Uninstall updates and revert to the stable Netflix version. Step 2: Long-press on the app icon and open the info menu. Step 1: Find Netflix from the Android TV Apps menu (check the steps above). You can uninstall Netflix updates and go back to the stable version.
Quite possible that the latest update didn’t install properly so Netflix might have messed up the streaming experience for you. Uninstall Netflix UpdatesĪndroid TV apps automatically update to the latest version in the background. Return to the Android TV home, and try using Netflix again. Step 4: From the Netflix info menu, select Force stop. Step 3: You will notice a new slide menu opening. Step 2: Find Netflix from the list and keep pressing on it. Step 1: From your Android TV home screen, select the Apps menu. Like Android mobile apps, you can force stop an app on Android TV and troubleshoot any issues with it. Keep pressing the power button on your Android TV remote and press Restart on your TV. Whenever we faced any misbehaves with installed apps on our Android TV, a simple reboot sometimes fixed the issue for us. For a flawless Netflix experience, you should have internet speeds in double-digit at least (in Mbps). You can connect your phone or computer to the same Wi-Fi network and use Speedtest website to check the speed. If you use a dual-band router, it’s best to connect to a 5GHz frequency for faster speeds and not the crowded 2.4GHz band. Step 3: Enable the Wi-Fi menu and connect to a fast Wi-Fi network. Step 2: Click on it and open Network & Internet menu. Step 1: Slide right to the settings menu from Android TV’s home screen. This is another basic step you need to check off your list before moving to advanced solutions to fix Netflix issues. But if you haven’t, you should close Netflix, turn off the TV for some time, and try using Netflix again. We are sure many of you may have tried launching Netflix again. Let’s go ahead and troubleshoot Netflix not working on Android TV. As expected, Netflix Originals and other licensed movies and shows are limited to the company’s platform only. For starters, you can switch to any rival services like Prime Video, Disney+, or Hulu.